Telephony in Teams – for smarter collaboration

Scandinavia’s most flexible solution for telephony, PBX, chat, and video.

, Telephony in Microsoft Teams – for smarter collaboration

Table of contents

1

Better communication in Teams

2

Why telephony and PBX in Teams?

3

Benefits of telephony and PBX in Teams

4

Create conditions for collaboration – our best advice

5

Download your guide to telephony in Microsoft Teams

6

Support from a personal advisor

7

Book a free demo

Better communication in Teams

Communication is key when your employees want or need to work remotely. For this, you need a cloud-based solution that brings together telephony, PBX, chat and online video meetings in one single platform.

With telephony in Teams, it’s easier than ever to stay connected – even across national borders! Call for free, chat and connect calls between Nordic countries and the UK, without any hassle.

Why telephony and PBX in Microsoft Teams?

The answer is seamless communication. With telephony and PBX services in the same place, you’ll facilitate the internal collaboration between employees, as well as the external communication with customers.

  • Make and connect calls in the same digital interface
  • Stats and data right within Teams, thanks to the Power BI integration.
  • Easier communication betweens departments.
  • Call recording directly in Teams.
, Telephony in Microsoft Teams – for smarter collaboration

Benefits of telephony and PBX in Teams

, Telephony in Microsoft Teams – for smarter collaboration

Collected contacts 

All of your contacts are added straight from Outlook. You can call them directly on their mobile or fixed number – whether they’re using Microsoft Teams or not.

, Telephony in Microsoft Teams – for smarter collaboration

Caller ID
Decide which number to show when making outbound calls – a fixed number, your mobile number or the switch number. 

, Telephony in Microsoft Teams – for smarter collaboration

Call notifications 
Answer incoming calls in Teams, or transfer them to a fixed or mobile number – or your computer’s softphone.

, Telephony in Microsoft Teams – for smarter collaboration

In control of the PBX

Manage your profiles and  recordings, change voice messages and view previous calls and live data – directly in Teams.

, Telephony in Microsoft Teams – for smarter collaboration

Integrations all the way

Integrate your CRM and other important systems with your telephone solution, for a more effective workday.

Peter Karlsson
, Telephony in Microsoft Teams – for smarter collaboration

Microsoft Teams is an amazing platform for collaboration. but it lacks a good solution for telephony. With the right telephony and PBX integration, Teams is a complete tool that will help maximize your company’s internal productivity.

Peter Karlsson
Business Developer Teams, Telavox

Download your guide to telephony in Microsoft Teams

Find out how to collaborate better with smart integrations within one single system.

Support form a personal advisor

Where to start, and how do I know everything works?

Every Telavox customer have a personal advisor who is keen about learning everything there is to know about your company and your needs. Your personal advisor is with you right from the start – and is always there to answer questions, give advice and solve any issue you might have.

, Telephony in Microsoft Teams – for smarter collaboration

Want to know more?

Get in touch, and we’ll guide you through the smartest communication solution in Scandinavia!