Take your communication to the next level

Telavox gathers all your communication – internal and external. PBX, chat, meetings, and contact center in a single platform.

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Don't miss a single call

Efficient call management makes things easier for both you and your customers. Thanks to detailed stats, you can staff smarter and handle your queues with the click of a button.

Stats for smarter staffing

Get statistics on answer ratio, missed calls, active queue members and much more. That makes it so much easier to manage your staff before hectic times.

Satisfied customers

Thanks to stats, you get insights on your customers and can analyse their buying journey and needs. That way, you can give them a personal approach and better service.

More time for what's important: your customers

Company telephony doesn't have to be a hassle. Why endure long waiting times and costly consulting when you can make changes on your own? This frees time so you can focus on other tasks.

Ridiculously easy admin

We dare say that we have the easiest admin on the market. You get a complete overview of users, licenses, the PBX and data packages. You can scale up and down according to season with a few clicks.

With Telavox you can administer most things on your own. In the app you can transfer calls, log in and out of the PBX and change your profile.

Integrated solutions

See info in real time about incoming calls and chat through your website. Answer and help customers in the same you use to communicate with your colleagues.

“Since we got Telavox, our customer satisfaction has increased dramatically. Now we can keep track of our customers' needs.”

– Gloy Hermann, customer service worker at Coolstuff

One solution for all your communication

One supplier. One system. One contract. With Telavox you get a unified solution, wherever you are.

Grow with a scalable solution

Scale up and down according to your needs. Telavox is a flexible solution that you can manage without external help, regardless of where your offices are.

Instead of subscriptions, we offer licenses that are independent from users and numbers. You can easily transfer these between users. Adjust PBX packages as you like, without expensive start-up fees.

Mobile workforce

With mobile integration, user regulated profiles and control of which number to show, you can work effectively – regardless of whether you're at the warehouse or the store.

Safe and personal support

With Telavox, you get truly personal support. From the onboarding and beyond.

Your own contact at the company

With Telavox, you're assigned a Customer Success Manager that helps you with everything from onboarding to setting up your PBX. It's a shoulder to lean on regarding everything related to company communication.

95,9% of all calls are answered in within two minutes

During weekdays, 95,9% of all calls are answered within two minutes, and emails get a reply within a day. Support is no further than your phone.

Read the guide: How a contact center strengthens the customer experience

Meet customers' demands and improve their experience with a contact center

See Telavox in action

We’d love to show you what Telavox can do for your business – contact us now to arrange a demonstration.