Microsoft Teams
Smarter collaboration with telephony and PBX in Microsoft Teams
Smarter collaboration with telephony and PBX in Microsoft Teams
Improve your company communication – internally between colleagues, and externally with customers. How, you ask? By integrating your telephony solution with your collaboration platform, you’ll get access to all the essential tools in one place.
With your telephony in Microsoft Teams, it’s super-easy to keep in touch – even across national borders! You can call, chat, and transfer calls between colleagues free of charge, and communicate with everyone else at affordable rates.
Gone are the days when you had to use another app or your mobile to make an outbound call. Now, you can call out directly within Teams, and it’s all thanks to the integration. Get access to all Telavox features by integrating with Microsoft Teams. Control your PBX and call out to anyone in the world in an easy-to-use interface within the Teams ecosystem. All in one environment – it’s a truly seamless experience.
Accept calls and use Teams to control call handling such as transferring and receiving calls to your fixed number.
Users can control Telavox’s caller ID masking within Teams, meaning that the user decides which number to display when calling out (fixed office number, mobile number or company switchboard number).
All your contacts are pulled from Outlook Exchange so you can call them directly on their mobile or fixed number – whether they use Microsoft Teams or not.
Since an inbound call won’t ring on both clients, your employees can decide what works best for them. This allows for gradual adoption of Teams while maintaining the required customer service levels.
Users can control their Telavox profiles directly within Teams, access incoming call lists, recordings, look-up, and voicemails.
Your telephony solution is now automatically connected to the users and phone numbers in the system. Employees can open the Telavox app and easily log in with their Microsoft account. By doing so, calendars and contacts will automatically sync with Teams.
Contact sales, your personal advisor or one of our certified partners to learn more.