Freshdesk

Streamline daily tasks. Save time. Increase productivity.

Overview

With Telavox for Freshdesk you can improve your employees efficiency by integrating Telavox services directly into Freshdesk. Allow your agents to focus on the conversation instead of switching back-and-forth between tools. Get the information and functionalities you need inside Freshdesk, while saving valuable time and minimizing distractions.

Key benefits

Key features

How to setup the integration

Requirements
  • “CRM Integration” user addon for Telavox Fixed or Mobile user licence.
  • A paid Freshdesk account with Administrator rights
Installation instructions
  • Go to the Freshdesk marketplace, search for Telavox and press install
  • Follow the installation instructions
  • Open/log in to Freshdesk.
  • In the top navigation bar, you should see the Telavox logo; login with your Telavox credentials.

Questions about integrations?

Contact sales, your personal advisor or one of our certified partners to learn more.