Optimise your Cloud PBX with integrations
Telavox offers integrations with Microsoft Teams, Google, Skype for business, Zendesk, Power BI and many more.
Telavox offers a seamless integration with your Google solution. By simply signing in and connecting the accounts once you can let your Google calendar control your presence in the PBX, make your gmail contacts available in the platform and you can securely sign in with your Google account.
Telavox offers a seamless integration with your Office365 solution. By simply signing in and connecting the accounts once, you can let your office calendar control your presence in the PBX. Your office contacts become available in the PBX, and you can sign in securely with your Microsoft account.
Skype for business
Telavox offers a seamless integration with Skype for business. Power up your S4B with operator and PBX services from Telavox. The combination of the two lets you always know when a colleague is on the phone, even if it’s on their mobile.
With Telavox you can have all your call statistics from the PBX and UCaaS solution streamed directly into Power BI and utilize their powerful toolset to visualise and analyse data. Stream both queue statistics and your agents direct call statistics from the PBX directly into Power BI, and give your analytics a boost!
Streamline your workflows by integrating your PBX and UCaaS solution from Telavox with Zendesk. This allows you to see who is calling directly in Zendesk, hang up calls, create new tickets for the incoming callers, navigate the incoming callers organization or user view and more.
Telavox PBX and UCaaS solution allows you to connect both your mobile and fixed telephony to Lime CRM. This means you can call all your contacts directly from Lime. And how about an automatic popup of the correct customer card when you get an incoming call to your PBX?
With Telavox PBX and UCaaS solution you can integrate both fixed and mobile telephony with the Upsales CRM. This means that your agents can call all their contacts straight from Upsales without switching windows. All call activity is also logged in Upsales so that your sales agents can keep a high level of activity
A strong Contact Center is an important part of a strong and professional customer care. By integrating your PBX and UCaaS solution with your Contact Center you can secure an effective treatment of your customersm as all calls are routed from your PBX to the Clear IT solution.
Do you need to record your calls? For companies having to comply with the MiFiD II law, Telavox offers an integration with Touch Technologies who handles the storage of the recorded calls as well as further integrations with other finance platforms.
For investment firms covered by MiFID II, Telavox offers a seamless integration with GuardREC’s multi channel compliance solution. Recorded phone calls are stored securely in one central system – along with the other communications channels that you are obligated to record.
Unknown callers is a thing of the past. With Telavox unique Lookup service, integrated with the Eniro directory, we always present who is calling you. Regardless if it’s a contact or not. Works in all of our apps.
Telavox offer the market’s most powerful PBX solution, featuring a wide range of helpful tools that make your communication as straightforward as possible. In order to get rid of any final barriers, it can be a good idea to integrate your existing system with us via our API.