Digital Transformation

The right digital tools to build your business

Transformation in numbers

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CEOs who say digital improvements have increased revenue

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Reduction in Total Cost of Ownership (TCO) when moving to a cloud-based solution

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Leaders who say that cloud-based collaboration can improve any process

3 steps to digital success

The keys to a successful digital transformation: accessibility, communication, integration.

Make information accessible

Adopting digital tools simplifies information sharing across the organisation, more than doubling the likelihood of a successful transformation.

Communicate better

Implementing digital self-serve technologies for employees, business partners, or both makes transformation success twice as likely.

Get integrated

Modifying standard operating procedures to include new technologies enables data-based decision making.

How we can help

Good communication is the key to growing your business. Telavox makes it simple.

Pricing and contract elasticity

Add or remove users and services in just a few clicks. Whether you're growing your business through acquisitions or applying successful automation, the number of users can change rapidly. Telavox can adapt at the same speed.

Digital workers

Workers can manage their personal communications settings - managing which devices ring for inbound calls, availability, and voicemail, all in the same app they use for chatting, video meetings, and teleconferencing with colleagues and customers.

Remote agents

Telavox's softphone apps, native mobile telephony integration, user-controlled profiles, caller ID masking as well as the ability to sign in and out of queues or hunt groups, enables agents to work remotely.

Better Integrations

Telavox is the heart of your digital workplace, integrating seamlessly
with your existing tech stack - maximising productivity and efficiency.

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The information you need...

Communication history, personal comments, and transactional data - all at your agents’ fingertips. Improved first contact resolution, total oversight, and greater customer satisfaction.

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...from all your sources

Direct integration with CRM/ERP platforms, linking incoming calls to broader databases. Improved agent efficiency with pre-built integrations for Salesforce, Zendesk , Freshdesk, Hubspot and more.

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See Telavox in action

We’d love to show you what Telavox can do for your business –
contact us now to arrange a demonstration.