About Telavox

We want to help you stay in touch.
And we want it to be easy.

At Telavox, we like to keep things simple

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That’s how our journey started almost 20 years ago, and simplicity continues to be our guiding star.

It all began in 2002 when two university students shared that entrepreneurial hunch: “There has to be a better way”. A better, more natural way for businesses to communicate.

Back then, cloud was the answer. Telavox brought business communication into the cloud. And ever since, we’ve continued to claim our place as the forward-thinking communication platform for business – across all channels and devices.

Because when everyday communication is easy, that’s when people share ideas and knowledge.

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We build and develop everything ourselves

Telavox office

Unlike many Unified Communications providers, we own our platform from top to bottom - the PBX and Business Support System (BSS) which operates the fixed and mobile networks. That means we’re in full control of our product roadmap and can innovate freely with our customers and partners.

We’re also the super-users of our tech. And when you have a whole team of developers using a communication platform, while working to improve that very same product, be prepared to see constant progress.

With a team of +80 in-house developers and +50 advisors, we’re able to quickly respond not only to the support needs of our customers, but to the changing demands of the market.

Telavox office

Who Telavox is for and why

For businesses that frequently scale up or down with remote and/or contract workers, Telavox is a Unified Communications as a Service (UCaaS) that brings telephony, PBX, messaging, meetings and contact center together in one simple app.

Unlike on-premise or hosted “solutions” that require weeks of expensive professional services to make changes and that isolate PBX, CRM/ERP and collaboration systems from one another, Telavox offers self-service control to quickly change the setup of the PBX and customer service environment in line with operational and budgetary needs.

Admins can manage users, costs and security through one portal rather than logging into many separate systems, colleagues can stay in touch with each other and customers can be routed automatically to the right agent by leveraging data from CRM/ERP systems.

Telavox in numbers

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Telavox timeline

A history of events that helped shape the company we are today

2020

Telavox becomes a Mobile Virtual Network Operator (MVNO) on the TDC network, simplifies branding by replacing the 'Flow' product name with 'Telavox', and launches eSim in Finland.

2020

Telavox expands into Contact Center, launching service level dashboard and programmable call routing. Also launches video conferencing using WebRTC.

2019

Telavox acquires iCentrex and increases its sales by 17 percent over 2018 to SEK 535 million.

2019

Sweden's 4G usage grows 275% since 2014, reaching 13.9 GB per user per month in 2019.

2018

32.5% of swedish workers aged 25-59 now say they "sometimes" work from home. The second fastest growth rate and highest proportion of workers in Europe - a 99% increase since 2008.

2018

Telavox launches in the UK, offers MNOs worldwide the chance to integrate Telavox's UCaaS with their mobile network, and adds heavy hitters like Jan Frykhammnar to the Board of Directors.

2018

A European benchmark says Sweden is a clear leader in the EU with 42% of copper exchanges switched off in 2018.

2017

Telavox launches in Finland and becomes a full nordic-wide communication platform.

Leadership team

Board members and advisors

Jan Frykhammar

Chairman, Board Director, Senior Advisor and Investor

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Johan Blomquist

Private Investor

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Filip Olsson

Co-founder and CTO

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Alexander Wachtmeister

Co-founder and Head of Partner Sales

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Viktor Karlsson

Co-founder and CEO

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Magnus Mandersson

Investor, Non Executive Director and Senior Advisor

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Corporate
Headquarters
Malmö, Sweden

Stora varvsgatan 6A
211 19 Malmö
040–622 00 00

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