We want to help you stay in touch.
And we want it to be easy.
Unlike many Unified Communications providers, we own our platform from top to bottom - the PBX and Business Support System (BSS) which operates the fixed and mobile networks. That means we’re in full control of our product roadmap and can innovate freely with our customers and partners.
We’re also the super-users of our tech. And when you have a whole team of developers using a communication platform, while working to improve that very same product, be prepared to see constant progress.
With a team of +80 in-house developers and +50 advisors, we’re able to quickly respond not only to the support needs of our customers, but to the changing demands of the market.
For businesses that frequently scale up or down with remote and/or contract workers, Telavox is a Unified Communications as a Service (UCaaS) that brings telephony, PBX, messaging, meetings and contact center together in one simple app.
Unlike on-premise or hosted “solutions” that require weeks of expensive professional services to make changes and that isolate PBX, CRM/ERP and collaboration systems from one another, Telavox offers self-service control to quickly change the setup of the PBX and customer service environment in line with operational and budgetary needs.
Admins can manage users, costs and security through one portal rather than logging into many separate systems, colleagues can stay in touch with each other and customers can be routed automatically to the right agent by leveraging data from CRM/ERP systems.
Number of employees, including 80 developers
Number of Telavox users, across 15k customers
Percentage of leadership roles held by women
Number of countries Telavox is operational in
A history of events that helped shape the company we are today
Telavox adds TDC in Denmark as a network alternative to offer the best experience in every country. We also launch eSim in Finland and simplify our branding by replacing the 'Flow' product name with 'Telavox'.
Telavox expands into Contact Center, launching service level dashboard and programmable call routing. Also launches video conferencing using WebRTC.
Telavox acquires iCentrex and increases its sales by 17 percent over 2018 to SEK 535 million.
Sweden's 4G usage grows 275% since 2014, reaching 13.9 GB per user per month in 2019.
32.5% of swedish workers aged 25-59 now say they "sometimes" work from home. The second fastest growth rate and highest proportion of workers in Europe - a 99% increase since 2008.
Telavox launches in the UK, offers MNOs worldwide the chance to integrate Telavox's UCaaS with their mobile network, and adds heavy hitters like Jan Frykhammnar to the Board of Directors.
A European benchmark says Sweden is a clear leader in the EU with 42% of copper exchanges switched off in 2018.
Telavox launches in Finland and becomes a full nordic-wide communication platform.
Telavox wins Digital Gazelle Award and is elected one of Europe's most inspiring companies by the London Stock Exchange Group.
Telavox launches in Denmark and Norway. Dedicated Advisor concept introduced.
Sweden has highest 4G usage in Europe - 3.7 GB per user per month.
Telavox launches new and improved software application (named 'Flow'). Reaches 260M SEK turnover and 200K users.
40% of private sector Swedish employers support a 'Bring Your Own Device' policy.
Mobile telephony, SMS and MMS are offered to Telavox customers.
Telavox becomes a Mobile Virtual Network Operator (MVNO) on the Telia network.
In the Nordics, one third of all job calls are made outside the office, and a majority of Nordic companies offer employees email on the mobile phone.
Telavox launches a cloud PBX service under the name "Centrex" and becomes one of the world's first vendors of IP-Telephony.
Telavox is founded when two students from Lund get an idea to make a more cost effective and easier to use cloud PBX service.
As an alternative to the conventional Centrex service, IP Centrex services are offered by several vendors and are being tested by major operators in Western Europe, particularly Sweden.
Swedish government proposes goals to make information and communication technologies (ICTs) available to all people.
Chairman, Board Director, Senior Advisor and Investor
Co-founder and CTO
Co-founder and Head of Partner Sales
Co-founder and CEO
Investor, Non Executive Director and Senior Advisor
Top 10 Telecom Solution and Service Providers in Europe 2019. This edition of Telecom Tech Outlook highlights the companies that are providing cutting-edge telecom solutions/services.
Telavox helps businesses to meet the needs of their customers, in a bid to improve their revenue and reputation. The telecom company has grown from 3 to almost 300 employees, and it has attained a global presence.
Great minds create great stuff. Together.